Last Updated: June 2026

La Storia Design Company ("La Storia," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website, purchasing products, inquiring about services, or otherwise interacting with us.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your information.

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Mailing address
• Billing and shipping information
• Project details and design preferences
• Information submitted through contact forms, design inquiries, consultations, or newsletter sign-ups

We may also automatically collect certain information when you visit our website, including:

• IP address
• Browser type
• Device information
• Pages viewed
• Referring websites
• Date and time of visits
• Website interaction data

How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and provide customer support
• Process and fulfill product orders
• Schedule consultations and provide design services
• Send updates regarding orders, appointments, and projects
• Improve our website, products, and services
• Analyze website performance and user behavior
• Send marketing communications and newsletters when you have opted in
• Comply with legal obligations

E-Commerce Transactions

Purchases made through our website are processed through secure third-party payment providers. We do not store complete payment card information on our servers.

Payment processors collect and process payment information according to their own privacy policies and security practices.

Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send occasional emails regarding:

• New products
• Design services
• Events and workshops
• Promotions
• Company news

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Measure advertising performance
• Enhance user experience

We may use third-party services such as Google Analytics, Meta (Facebook), Shopify, and other marketing platforms to better understand website usage and improve our services.

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

Sharing Information

We do not sell personal information.

We may share information with trusted third-party service providers who assist us in operating our business, including:

• Shopify
• Payment processors
• Shipping carriers
• Email marketing providers
• Website analytics providers
• Professional advisors and service providers

These parties are only provided the information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services. We are not responsible for the privacy practices or content of those third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

Children's Privacy

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child under 13, we will take reasonable steps to delete such information.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

La Storia Design Company

813 S. Aiken Avenue
Pittsburgh, PA 15232

Email: info@lastoriadesign.com

Phone: 412.230.4114