Last Updated: June 2026

By purchasing an E-Design Service from La Storia Design Company ("La Storia," "we," "our," or "us"), you ("Client") acknowledge that you have read, understood, and agree to the following Terms & Conditions.

1. Scope of Services

La Storia's E-Design Services provide professional interior design recommendations delivered remotely. Depending on the package purchased, services may include:

• Design concepts and mood boards
• Furniture and décor recommendations
• Material and finish selections
• Color palettes
• Space planning
• Digital renderings and visualizations
• Product sourcing recommendations
• Final design documentation

E-Design Services are intended for the room, space, or project scope specifically identified in the purchased package. Each package includes one design concept for one designated space unless otherwise stated. Additional rooms, areas, concepts, or design directions require the purchase of an additional package or custom design agreement.

E-Design Services do not include architectural drawings, construction documents, engineering services, permitting, code review, contractor management, procurement, installation, project management, or site visits unless specifically agreed to in writing.

2. Project Initiation

Upon purchase, the Client will receive a project intake questionnaire and instructions for submitting project information.

Required information may include:

• Photographs of the space
• Accurate room measurements
• Inspiration images
• Project goals and priorities
• Budget information
• Additional information reasonably requested by La Storia

Project timelines do not begin until:

1. All required intake materials have been received and reviewed by La Storia; and
2. The initial project kick-off meeting has been completed.

Any delays in providing requested information may result in corresponding delays to project delivery.

3. Design Timeline

All timelines provided by La Storia are estimates only and are not guaranteed.

La Storia will make reasonable efforts to meet projected delivery dates; however, project timelines may vary due to project complexity, client responsiveness, revisions, holidays, vendor information, or circumstances beyond our control.

4. Client Responsibilities

The Client is responsible for:

• Providing complete and accurate measurements
• Supplying clear and accurate photographs of the project space
• Communicating project goals, preferences, and budget honestly
• Reviewing design presentations in a timely manner
• Providing feedback within required timeframes
• Verifying all dimensions before ordering products or commencing construction
• Coordinating all contractors, installers, and tradespeople

La Storia shall not be responsible for errors resulting from inaccurate information provided by the Client.

5. Revisions

Each E-Design package includes one (1) round of revisions unless otherwise stated.

Revision requests must be submitted in writing within fourteen (14) calendar days of delivery of the initial design presentation.

Revision requests should be consolidated into a single response whenever possible.

If revision requests are not received within fourteen (14) calendar days, the design will be deemed approved and the project will be considered complete.

Additional revisions beyond those included in the purchased package may be provided at La Storia's discretion and billed at our current hourly rate.

6. Project Completion

A project shall be deemed complete upon the earliest of:

• Delivery of the final design package;
• Expiration of the fourteen (14) day revision period without receipt of revision requests; or
• Failure of the Client to respond to communications for thirty (30) consecutive days.

Projects inactive for more than thirty (30) days may be subject to additional fees before work can resume.

7. Product Availability and Purchasing

Product recommendations are based on information available at the time of design.

La Storia does not guarantee product availability, lead times, pricing, shipping schedules, or continued production of any recommended item.

The Client is solely responsible for purchasing products and verifying all dimensions, specifications, finishes, and quantities prior to ordering.

8. Fees and Payment

Full payment is required prior to the commencement of design services unless otherwise agreed in writing.

All fees are quoted in U.S. Dollars and are non-transferable.

9. Cancellation and Refund Policy

The Client may cancel an E-Design project before the design process has commenced.

For purposes of this Agreement, the design process is considered to have commenced once:

• All required intake materials have been received;
• The initial kick-off meeting has been completed; and
• La Storia has begun design development.

If cancellation occurs before the design process has commenced, a refund may be issued less a 5% administrative and payment processing fee.

Once the design process has commenced, all fees become fully earned and non-refundable.

No refunds will be issued for completed work, partially completed work, unused revisions, project delays outside of La Storia's control, changes in personal preference, or a Client's decision not to implement design recommendations.

10. Intellectual Property

All mood boards, renderings, design concepts, presentations, drawings, specifications, and other creative work produced by La Storia remain the sole intellectual property of La Storia Design Company.

The Client receives a non-exclusive, non-transferable license to use the final design materials solely for the personal project for which they were created.

Design materials may not be copied, reproduced, sold, distributed, modified, published, licensed, or used for commercial purposes without the prior written consent of La Storia.

11. Portfolio and Marketing Rights

The Client grants La Storia Design Company the perpetual right to use project-related materials for portfolio, marketing, advertising, editorial, educational, website, email marketing, and social media purposes.

Such materials may include:

• Mood boards
• Renderings
• Design concepts
• Design presentations
• Product selections
• Before photographs provided by the Client
• Completed project photographs provided by the Client

Reasonable efforts will be made to avoid publishing personally identifying information; however, La Storia cannot guarantee anonymity.

No compensation shall be owed to the Client for such use.

12. Limitation of Liability

La Storia provides design recommendations and creative guidance only.

All purchasing, construction, installation, renovation, and implementation decisions remain solely the responsibility of the Client and their selected contractors.

To the fullest extent permitted by law, La Storia shall not be liable for:

• Construction errors
• Installation errors
• Contractor performance
• Product defects
• Product delays
• Measurement inaccuracies
• Cost overruns
• Loss of profits
• Consequential, incidental, indirect, or special damages

La Storia's maximum liability shall not exceed the total amount paid by the Client for the applicable E-Design Service.

13. Professional Consultation Disclaimer

E-Design Services are intended solely for interior design and aesthetic guidance.

La Storia does not provide structural, engineering, mechanical, electrical, plumbing, code compliance, permitting, legal, or professional construction advice.

Clients are responsible for consulting appropriately licensed professionals when such services are required.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania.

15. Acceptance of Terms

By purchasing an E-Design Service from La Storia Design Company, the Client acknowledges that they have read, understood, and agreed to these Terms & Conditions in their entirety.